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What if some of the participants have physical or mental disabilities?Animals bring joy to all people & we love working with everyone. When given this information we work with you to find the animals that will be the easiest for all participants to interact with.
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Do the animals bite?We always teach, ‘Anything with a mouth CAN bite’, this does not mean it will. We work hard with our animals to socialize them properly, however animals have their own mind & can surprise us. We set rules in place & watch animals to try and avoid any bites.
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Can we hold the animals?YES! Almost all of our animals can be held, but due to the size, texture or shape of some animals, some participants may be directed to pet only for their own comfort.
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How much space do you need?Enough space to fit your guests and our 6ft table OR our 10 x 10 pop up (supreme events).
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What does the set up look like?We arrive anywhere from 1hr-15min before start time to set up depending on the package size. We display animals on a table, wagon or booth depending on your package.
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Are the animals dangerous?Nope! Our animals are very well socialized and we select them based off of their good natures.
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How many people can I invite?It is up to you and depends on the package. The smaller the amount of people, the more interactions each person will individually get, but we work hard to give each client a quality experience no matter what.
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Aren’t reptiles bad to be around because of germs?Not at all! When handling ANY animal, appropriate hand washing is a MUST to avoid germs from any animals, reptiles included.
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What are appropriate ages for an event?ALL AGES, we adjust the experience to accommodate participants of any age.
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What if I need to change my event date or time?Your deposit is good for 3 months from your original date, however, we cannot guarantee exact open dates and times if you need to re-schedule. BUT we will work hard to get you a new date & time!
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What if I need to reschedule?Your deposit is good for 2 months from your canceled booking. We work hard to give4 you your desired new date and time but due to scheduling we cannot guarantee your preferred date and time but will work hard with you to make one work for you. If you do not book within those 2 months the deposit will have to be paid again.
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How do I book an event?Fill out our “Event Request” & we will get back to you within 2 business days and coordinate your event details. Once you pay the deposit you’re all booked! Or click go to the page here:
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What days are available for scheduling events?We work hard to accommodate all different days and times! Fill out a request form and request a desired date and time and we will do our best to fit it in. The only restriction we have is we are CLOSED on SUNDAYS.
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Why is there a travel fee?Depending on the distance to your event, there may be a travel fee. The farther away, the more expensive. This fee is to assist in gas cost, vehicle maintenance cost & compensation if other bookings are not possible because of intensive travel times.
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What is the non-refundable deposit?To book an event, we quote you your total cost, then you pay the first $75 to secure your date and time. This is non-refundable. You pay the remaining balance once your event is completed.
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What payment methods are accepted?Cash App, Venmo, Zelle, cash, check, credit card (5% fee)
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Why do I need to make a non-refundable deposit?We have MANY event requests and some very popular dates with competition for certain dates & times. To ensure our events are secure bookings, we require this deposit so we know our customers are committed. As a privately owned business, we rely on these booked events.
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